I use Cisco AnyConnect on my Windows 7 computer to make VPN connections. It also has capability to connect to WiFi. But I always had problems in connecting toWiFi with AnyConnect. Connection drops frequently and it keeps saying ‘Acquiring IP address‘.
Note: Make sure that port 443 is not blocked so the AnyConnect client can connect to the ASA. When a user cannot connect the AnyConnect VPN Client to the ASA, the issue might be caused by an incompatibility between the AnyConnect client version and the ASA software image version. Symptom: AnyConnect client is not able to connect when there is at least one runnig VM with RemoteFX card attached in Hyper-V Conditions: - Windows 10 version 1511 or higher, - Hyper-V installed, - RemoteFX card added to Windows VM in Hyper-V, - If you are already connected in AnyConnect, you will be disconnected when you start VM, - If VM is running, you won't be able to connect with.
AnyConnect installs a service called ‘Network Access Manager‘ which seems like takes over the native Windows WiFi connecting client. So when I click on the network icon in the System tray it says ‘No connections are available'(See below snapshot). Without AnyConnect, it always displays the WiFi connections available.
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AnyConnect VPN Client Troubleshooting Guide - Cisco
- Open Services management console by running Services.msc from Run
- Find the service ‘Cisco AnyConnect Network Access Manager‘.
- Right click and stop the service.
- Now Cisco AnyConnect will say ‘NAM service unavailable‘
- Now Windows will use the native WiFi client to connect to the WiFi
- When you reboot your system, the NAM service will start and may cause problem again. You can disable this service in Services management console to prevent that.
CSCvs40531 - AnyConnect 4.8 is not working on the FPR1000 series " The bug is fixed in FTD 6.5.0.3." - It's worth mentioning that this patch was pulled from CCO. Please modify this to show that the patch was pulled, so no one goes looking for a patch that doesn't exist anymore or let us know when patch 4 will be released. Click the DNS tab and select 'Append primary and connection specific DNS suffixes' After you've set that you should be able to access the internet again. Cisco seems to change this when you connect then reverts it back once you've disconnected from the VPN.
AnyConnect has settings to disable the NAM feature. But that did not work for me. Even after disabling NAM service, I could not connect to WiFi. Windows network icon shows the WiFi connection but gives the error ‘Windows was not able to connect to…‘. I followed the below steps to do this.
Cisco AnyConnect VPN Client
- Opened Anyconnect window and click on Advanced.
- Clicked on ‘Networks’ tab in the left side pane.
- Clicked on Configuration tab. Changed the NAM to disabled as shown below.